{"id":5162,"date":"2018-01-21T14:22:16","date_gmt":"2018-01-21T14:22:16","guid":{"rendered":"http:\/\/1001-journeys.com\/de\/?page_id=5162"},"modified":"2025-04-20T23:46:32","modified_gmt":"2025-04-20T23:46:32","slug":"lufthansa-economy-ks","status":"publish","type":"page","link":"https:\/\/1001-journeys.com\/de\/lufthansa-economy-ks\/","title":{"rendered":"Flugbericht: Lufthansa Economy"},"content":{"rendered":"

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Lufthansa, A320 Economy Class (2016)<\/span><\/strong><\/h1>\n

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Frankfurt – Paris<\/span><\/h2>\n

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Lufthansa wurde k\u00fcrzlich von Skytrax als erste europ\u00e4ische Airline mit 5* ausgezeichnet. Mit diesem Flug-Review wollen wir beleuchten, wie sich das 5*-Erlebnis als Kurzstrecken-Econony-Kunde im A320 gestaltet.<\/p>\n

Wegen einer Zug-Versp\u00e4tung traf ich erst ca. 55 min vor Abflug am Frankfurter Flughafen ein. Den Check In erledigte ich im AiRail Terminal, wo die Bordkarte am Automaten selbst ausgestellt wurde, das Gep\u00e4ck aber ohne Wartezeit von einem Mitarbeiter entgegen genommen wurde. Im Hauptterminal muss das auch selbst am Automaten erledigt werden. Die Sicherheitskontrolle im Bereich A war effizient organisiert und es ergab sich keinerlei Wartezeit, sodass ich etwa 10 min vor Boarding an Gate A18 eintraf.<\/p>\n

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Die Gate-Areale sind sch\u00f6n gestaltet mit unterschiedlichen Sitzgruppen, Tischen und Nespresso-Kaffeeautomaten (kostenpflichtig). Zudem stehen kostenlose Zeitungen in mehreren St\u00e4ndern zur Verf\u00fcgung, wobei die Auswahl zu vorger\u00fcckter Stunde relativ mager war. Allerdings soll nicht unerw\u00e4hnt bleiben, dass Lufthansa-Kunden in Abh\u00e4ngigkeit von Status und Kabinenklasse bereits vorab eines bis 20 e-Journals kostenlos abrufen k\u00f6nnen.<\/p>\n

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Das Boarding begann 15 min versp\u00e4tet, war aber gut organisiert. Das Priority Boarding wurde manuell durchgef\u00fchrt, w\u00e4hrend Economy-Kunden ohne Status die Self Boarding Gates nutzten.<\/p>\n

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Der Flug war nicht ausgelastet. Ich hatte Sitz 22F und beide Nebensitze waren frei. Das war auch gut so, denn die Beinfreiheit ist \u00e4u\u00dferst miserabel, vor allem, wenn man ber\u00fccksichtigt, dass Lufthansa mit dem A320 auch deutlich l\u00e4ngere Fl\u00fcge durchf\u00fchrt. Bereits ohne Zur\u00fcckstellen der R\u00fcckenlehne meines Vordermanns stie\u00df ich mit den Knien an der Lehne an. Die Armlehnen sind \u00e4u\u00dferst schmal, was sich allerdings g\u00fcnstig auf die nutzbare Sitzbreite auswirkt, die ich in Ordnung fand. Der Sitz selbst ist steinhart, der metallene Unterbau ist jederzeit unangenehm sp\u00fcrbar. Eine ausziehbare Kopfst\u00fctze gab es nicht. Die R\u00fcckstellm\u00f6glichkeit des Sitzes ist minimal. Insgesamt halte ich den Sitz der sogenannten \u201eNeuen Europakabine\u201c von Lufthansa f\u00fcr einen der schlechtesten von Full Service Airlines genutzten.<\/p>\n

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Um sich ein Mindestma\u00df an Komfort zu verschaffen, werden Kissen und Decken auf Nachfrage ausgegeben. Ansonsten such man Komfortartikel jedweder Art vergeblich. So gibt es beispielsweise keine Erfrischungst\u00fccher und die Toiletten sind nicht mit Pflegelotion, Zahnb\u00fcrsten oder desinfizierenden T\u00fcchern ausgestattet.<\/p>\n

Auch die Unterhaltungsangebote sind \u00fcberschaubar. Ein Bordmagazin in sch\u00f6ner Qualit\u00e4t steht zur Verf\u00fcgung, w\u00e4hrend Audio & Video Angebote fehlen. Insbesondere gibt es keine Deckenmonitore, die den Flugrouten-Verlauf zeigen. Auch WLAN und Steckdosen sind Fehlanzeige. Letzteres limitiert auch den Wert der e-Journals.<\/p>\n

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Eine Viertelstunde nach dem p\u00fcnktlichen Start begann der Snack-Service. Leider gab es nur Salami-Sandwiches ohne jegliche Alternative. Es war nicht m\u00f6glich, vorab eine vegetarische Alternative zu bestellen oder an Bord zu bekommen. Wirklich \u00fcberraschend war das nicht, nachdem wir k\u00fcrzlich auf einem vergleichbar langen Flug selbst in der Business Class keine Wahlm\u00f6glichkeit hatten (Lufthansa Buisness Class B747<\/a>). Ich habe das Sandwich als Vegetarier nat\u00fcrlich dankend abgelehnt, aber das beigef\u00fcgte Foto von einem anderen Flug (als die vegetarische Variante serviert wurde) dokumentiert die Aufmachung. F\u00fcr eine 5* Airline ist es leider nachdr\u00fccklich armselig, dass nicht zumindest einige Schoko- oder M\u00fcsliriegel als Backup f\u00fcr Vegetarier bereitstehen, die auf explizite Nachfrage ausgegeben werden k\u00f6nnten. Zumal andere 5* Airlines (z. B. Qatar Airways) auf Fl\u00fcgen dieser Dauer eine Wahlm\u00f6glichkeit anbieten und teilweise sogar warme Snacks verteilen.<\/p>\n

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Etwa 5 min nach den Sandwiches folgte der Getr\u00e4nkeservice. Hier ist Lufthansa stark aufgestellt und bietet neben den \u00fcblichen Softdrinks, drei S\u00e4ften (Orange, Apfel, Tomate), Kaffee und Tee auch Warsteiner-Bier, Wei\u00dfwein und Rotwein an. Sollte in der Business Class Sekt angebrochen werden, kann man sich in der Economy manchmal an den Resten schadlos halten. Auf diesem Flug war allerdings kein Sekt auf dem Wagen.<\/p>\n

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Der Service-Ablauf selbst war in Ordnung. Es war kein Problem zwei Getr\u00e4nke zu bekommen und Zitrone und Eis wurde aktiv angeboten. Die Ansagen waren sehr detailreich und verst\u00e4ndlich. Besonders freundlich war die Crew allerdings nicht, v. a. die fehlende vegetarische Alternative h\u00e4tte man diplomatischer kommunizieren k\u00f6nnen. Wirklich gute Crews h\u00e4tten vielleicht auch ein \u00fcbrig gebliebenes (unbelegtes) Br\u00f6tchen aus der Business Class angeboten. Die fotografischen Aktivit\u00e4ten zur Erstellung dieses Reviews wurden ungewohnt kritisch be\u00e4ugt und man versuchte zwei Mal (vergeblich) mich davon zu \u00fcberzeugen, dass die n\u00e4chtlich illuminierten St\u00e4dte doch viel spannender zu fotografieren w\u00e4ren als Sitz und Getr\u00e4nke.<\/p>\n

Die Landung in Paris erfolgte p\u00fcnktlich, allerdings kamen wir durch einen langen Rollweg zum Gate wenige Minuten versp\u00e4tet an diesem an. Die Gep\u00e4ckausgabe ging daf\u00fcr sehr z\u00fcgig, wobei die meisten Economy-Passagiere offensichtlich nur mit Handgep\u00e4ck unterwegs waren. Kein Wunder, der g\u00fcnstigste Tarif berechtigt bei Lufthansa (aber auch einigen anderen europ\u00e4ischen Airlines) weder zur Aufgabe von Gep\u00e4ck noch zu einer kostenfreien Sitzplatzreservierung.<\/p>\n

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Bewertung und Fazit
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Bewertungskriterien<\/a><\/span><\/p>\n

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Die 5* Auszeichnung darf nicht dar\u00fcber hinwegt\u00e4uschen, dass die Lufthansa auf der Kurzstrecke ein sehr bescheidenes Komfort- und Service-Niveau anbietet, das sich keinesfalls messen kann mit dem der Golf-Airlines oder vieler asiatischer Airlines. Selbst in Europa gibt es z. B. bei Turkish Airlines oder Air France ein sch\u00f6neres Gesamtprodukt. Lediglich bei der Effizienz der Bodenabl\u00e4ufe und der Getr\u00e4nke-Auswahl ist Lufthansa in der Kurzstrecken-Economy bei den f\u00fchrenden Airlines.<\/p>\n

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Kontaktiere uns!<\/h3>\n

1001 Journeys
Kontakt@1001-journeys.com<\/a><\/p>\n

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Impressum<\/a><\/h3>\n

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Datenschutz<\/a><\/h3>\n

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Bewertung und Fazit
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Lufthansa, A320 Economy Class (2016)Frankfurt – ParisLufthansa wurde k\u00fcrzlich von Skytrax als erste europ\u00e4ische Airline mit 5* ausgezeichnet. Mit diesem Flug-Review wollen wir beleuchten, wie sich das 5*-Erlebnis als Kurzstrecken-Econony-Kunde im A320 gestaltet.Wegen einer Zug-Versp\u00e4tung traf ich erst ca. 55 min vor Abflug am Frankfurter Flughafen ein. 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